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We reserve the right to change these Conditions of Use at any time and without notice. It is your responsibility to ensure you review and understand these conditions on each occasion you use this website. Use of this website confirms your understanding and acceptance of our website policies including; Conditions of Use, Privacy Policy, Refunds & Returns, and Delivery Information.

Site Policies

Please review our other policies, such as our delivery and Returns policy, posted on this website. These policies also govern your visit to our online store. We reserve the right to make changes to our website, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining conditions.



Please review our Privacy Notice, which also governs your visit to our website, and helps you to understand our practices. All sensitive information (personal contact details & credit card information) are transported safely to our server using a 256bit certified SSL connection. To read more about our secure connection see below.


Electronic Communications

When you visit St Ives Purr-fectpets or send emails to us, you are communicating with us electronically. In doing so you consent to receive communications from us electronically. We will communicate with you via email or by posting notices on this website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.



All content found on this website such as text, graphics, logos, buttons, images, audio, data downloads and software is the property of its content suppliers and protected by Australian and International copyright laws. The compilation of all content on this website is the exclusive property St Ives Purr-fectpets , with copyright authorship for this collection by St Ives Purr-fectpets , and protected by Australian and International copyright laws. Any custom code technologies, scripts or code segments are solely owned and copyrighted by St Ives Purr-fectpets .



St Ives Purr-fectpets trademarks and trade dress may not be used in connection with any product or service that is not part of St Ives Purr-fectpets or in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits St Ives Purr-fectpets. All other trademarks not owned by St Ives Purr-fectpets or its subsidiaries that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by St Ives Purr-fectpets or its subsidiaries.


License & Website Access

St Ives Purr-fectpets grants you a limited license to access and make personal use of this website. You cannot download (other than page caching), modify, or edit any portion of the website without express written consent and permission from St Ives Purr-fectpets

. This license does not include any resale or commercial use of this website or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this website or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of St Ives Purr-fectpets .

You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or forms) of St Ives Purr-fectpets and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing St Ives Purr-fectpets’s name or trademarks without the express written consent of St Ives Purr-fectpets.

Any unauthorized use terminates the permission or license granted by St Ives Purr-fectpets. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of St Ives Purr-fectpets so long as the link does not portray St Ives Purr-fectpets, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter.

You may not use any St Ives Purr-fectpets logo or other proprietary graphic or trademark as part of the link without express written permission.


Your Membership Account

If you use this website, you are responsible for maintaining the confidentiality of your account information and your account passwords. You are also responsible for restricting access to your computer should it have saved passwords or account login information stored. Further you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. St Ives Purr-fectpets and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their discretion.


Reviews, Comments, Emails & Other Content

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam". You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. St Ives Purr-fectpets reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant St Ives Purr-fectpets and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant St Ives Purr-fectpets and its associates and sub licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify St Ives Purr-fectpets or its associates for all claims resulting from content you supply.

St Ives Purr-fectpets has the right but not the obligation to monitor and edit or remove any activity or content. St Ives Purr-fectpets takes no responsibility and assumes no liability for any content posted by you or any third party.


Risk of Loss

All items purchased from St Ives Purr-fectpets are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass


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